Frequently Asked Questions

Whether you are rigging up a commercial washdown bay, outfitting an industrial shop, or securing a high-value facility, Accu-Brand products are engineered to handle the heavy lifting.

Below, you’ll find answers to our most frequently asked questions regarding our heavy-duty hose hooks, rugged utility tables, commercial door locks, and online ordering process. If you have a technical specification or custom bulk-order question not covered here, our team is always ready to help.

Hose Hooks

What is the maximum weight capacity of these heavy-duty hose hooks?

Our heavy-duty hose hooks are engineered to support large commercial-grade hoses without bending or sagging, making them ideal for heavy industrial, rubber, or high-pressure commercial hoses. (Note: Proper installation into a wall stud or concrete wall is required to hit max capacity).

Can these hooks be used outdoors or in wet washdown environments?

Yes. Every hook is treated with a [Insert finish, e.g., industrial powder-coating / galvanized finish] that resists rust, corrosion, and chemical exposure, making them perfect for outdoor commercial environments, marine docks, and indoor washdown bays.

What mounting hardware is included with the hook?

Each hook includes appropriate installation hardware suitable for standard installation. For specialized mounting (like heavy steel beams), standard alternative hardware can be used.

Heavy Duty Tables

What gauge of steel is used, and what is the weight capacity of the table?

Built for rugged environments, our tables feature industrial-grade steel construction and can support heavy loads of evenly distributed weight. It will not warp under heavy machinery parts or industrial equipment.

Is the tabletop surface chemical and scratch-resistant?

Yes, the surface is finished with a specialized coating that protects against scratches, impacts, and common industrial fluids like oil, solvents, and cleaning agents.

Does the table ship fully assembled or flat-packed?

To ensure the lowest possible shipping costs, our tables ship flat-packed with all necessary heavy-duty hardware. Assembly takes less than [Insert Time, e.g., 15 minutes] using standard tools.

Door Locks

What makes these heavy-duty door locks more secure than standard retail locks?

Our locks are engineered specifically for high-security and commercial environments. They are constructed from solid, hardened steel alloys and feature pry-resistant shields and advanced cylinder mechanisms designed to defeat common forced-entry tools like crowbars, drills, and bolt cutters.

Can I order multiple door locks keyed alike for my building or facility?

Yes, we provide custom keying options for businesses, warehouses, and properties managing multiple access points. You can order a set of locks keyed alike so your team only needs a single master key. Please contact us directly at (501) 712-4556 or leave a note at checkout to set up custom keying.

Will these locks fit on standard commercial or residential doors?

Yes. Our locks are designed to easily retrofit standard door preparations with standard backset measurements. They are built for a straightforward installation process whether you are replacing an old commercial deadbolt or upgrading a standard door.

Are these heavy-duty locks weather-resistant for outdoor gates or remote enclosures?

Absolutely. The internal components and outer finishes are treated with specialized, industrial-grade coatings designed to resist rust, rain, and extreme temperature fluctuations. This makes them highly dependable for outdoor perimeter gates, utility buildings, and exposed storage units.

Purchasing & Shipping

How Long does it take to ship a product?

All in-stock products are carefully packaged and ship out from the Accu-Brand warehouse within 48 hours of your order being placed. Standard transit times vary based on your location but typically take between 3 to 5 business days to arrive at your door.

I live in Alaska or Hawaii. How can I order?

We absolutely ship to both Alaska and Hawaii! To ensure we get you the most accurate and affordable shipping rates possible for your specific location, please call our team directly at (501) 712-4556 to place your order over the phone.

What forms of payment do you accept?

We accept all major credit cards and debit cards (Visa, MasterCard, American Express, and Discover) through our secure online checkout system.

How much is shipping?

Shipping costs are calculated at checkout based on the total weight of your order and your destination address. We offer multiple carrier options to fit your budget, as well as free shipping on select heavy-duty products.

Can I buy your products anywhere else?

Yes, you can. In addition to our website, we maintain an official storefront on Amazon where we sell the majority of our heavy-duty product lineup.

What's your favorite Dura-Loop® product?

We are definitely partial to the Dura-Loop® Tilt! Not only does it manage and support heavy commercial hoses like a absolute champ, but the innovative tilt mechanism makes accessing and winding up your hoses incredibly fast and effortless.

What's your refund policy?

We accept refunds and exchanges on standard items within 10 days of you receiving your merchandise. Please note that personalized or custom merchandise cannot be returned or exchanged.

For wholesale orders, returns require official authorization prior to shipping and are subject to restocking fees. If your merchandise arrives damaged, please submit a claim within 5 days of delivery. All approved refunds will be credited back to your original payment method.

Still have questions about a specific product dimension, weight capacity, or shipping requirement? We are here to ensure you get the exact hardware your job demands. Give our team a call directly at (501) 712-4556 or reach out through our contact page, and we will be happy to assist you with your order.